Yatra.com — Refund from air india cancelled flights - reg | |||||
I had booked flights tickets to travel from Pondicherry to Bangalore and Bangalore to Pondicherry on Wednesday, October 7, 2015 Details: Booking reference No: 071015F24713 Flight details: AirIndia AI - 9510 - Tuesday 27, october 2015 Pondicherry to Bangalore AI - 9509 - Friday 30, october 2015 Bangalore to Pondicherry Payment Details: Total flight Price is Rs. 7498 Travel Insurance is Rs. 177 Online Processing Fee is Rs. 350 Total Paid is Rs. 8025 Payment mode - Debit card Airindia cancelled flight services on 27.10.2015 and 30.10.2015. I had to travel by bus from Pondicherry to Bangalore and back, as it was essential. I had sent SMS to ytinfo 071015F24713 : to 56161 But no reply is recieved so far Please help to get the refund Rs. 8025 from Yatra. com Agency. From Dr. H. N. Vrushabhendra, Professor and Head, Department of Community Medicine, Sri Venkateshwaraa Medical College Hospital & Research Centre, Ariyur, Pondicherry - 605 102. Mobile. No:[protected] Was this information helpful? | |||||
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Mr Vrushabhendra,
Greetings from Yatra.com
We sincerely apologize for the inconvenience caused to you. Would like to inform you that the request for the refund has already been forwarded to the concerned airline. The refund process takes maximum 45 working days as the remarks are not updated from the airline's end.
Hoping for your patience and cooperation as we would certainly try to provide you better and faster services.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care
Greetings from Yatra.com
We sincerely apologize for the inconvenience caused to you. Would like to inform you that the request for the refund has already been forwarded to the concerned airline. The refund process takes maximum 45 working days as the remarks are not updated from the airline's end.
Hoping for your patience and cooperation as we would certainly try to provide you better and faster services.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care
80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
Regret the inconvenience caused. We are looking into your query and our team would respond you at the earliest. Request your patience in this interim.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com
Best Regards,
Yatra Care