Yatra.com — Refund from air india cancelled flights - reg

Address:Mumbai City, Maharashtra
Website:www.yatra.com

I had booked flights tickets to travel from Pondicherry to Bangalore and Bangalore to Pondicherry on Wednesday, October 7, 2015
Details:
Booking reference No: 071015F24713
Flight details:
AirIndia
AI - 9510 - Tuesday 27, october 2015 Pondicherry to Bangalore
AI - 9509 - Friday 30, october 2015 Bangalore to Pondicherry

Payment Details:

Total flight Price is Rs. 7498
Travel Insurance is Rs. 177
Online Processing Fee is Rs. 350
Total Paid is Rs. 8025
Payment mode - Debit card

Airindia cancelled flight services on 27.10.2015 and 30.10.2015. I had to travel by bus from Pondicherry to Bangalore and back, as it was essential.

I had sent SMS to ytinfo 071015F24713 : to 56161
But no reply is recieved so far
Please help to get the refund Rs. 8025 from Yatra. com Agency.

From
Dr. H. N. Vrushabhendra,
Professor and Head,
Department of Community Medicine,
Sri Venkateshwaraa Medical College Hospital & Research Centre,
Ariyur,
Pondicherry - 605 102.
Mobile. No:[protected]
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Vrushabhendra,

Greetings from Yatra.com!

Regret the inconvenience caused. We are looking into your query and our team would respond you at the earliest. Request your patience in this interim.

Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com

Best Regards,
Yatra Care
Dear Mr Vrushabhendra,

Greetings from Yatra.com

We sincerely apologize for the inconvenience caused to you. Would like to inform you that the request for the refund has already been forwarded to the concerned airline. The refund process takes maximum 45 working days as the remarks are not updated from the airline's end.

Hoping for your patience and cooperation as we would certainly try to provide you better and faster services.

Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.

Best Regards,
Yatra Care

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