Yatra.com — Refund of my amount

svipin15

from Gurgaon, Haryana

Website:

yatra.com

I have purchased the ticket i didnt got any response my amount deducted from my account and there is no one to contact to yatra.com. and its been more then 16 days i didnt got any refund they olways puts a mail that your refund is processed and it will credited in 2-7 working days till now its more then 16 days and nothing happened the worst thing and the worst website and application they chetaing the person and saying refund is in process process .
if anyone can help me out please do asap.

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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2020

Yatra Online / YatraTrip.in Customer Care's response Hi,

Greetings from Yatra.com!

We regret the inconvenience caused. We would request you to kindly share with us your Yatra booking number along with your Email Id for us to check and assist you further.

Regards
Yatra Care

Nov 09, 2020

Updated by svipin15 Dear Customer,

Greetings from Yatra.com!

This is in reference to your query dated 4/11/2020 under booking reference number[protected].

We would like to inform you that refund of INR 4383.00 was processed from our end on 22nd Oct 2020. Please note we had forwarded your details to our team to check the refund status and would update you once we get the update from the team. Request your patience in the interim.

[protected]@gmail.com

this mail why u guys sending again and again in process