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Yatra Online / YatraTrip.in

[Resolved]  Yatra.com — regarding double charge for my international ticket

Address:Mumbai City, Maharashtra

My name Divyen kothia Ref Number: [protected] and Itinerary details are: origin-destination:BOM-BKK, departure date :[protected]:00 AM, flight number: AI-330, trip start date-trip end date: 01-Apr[protected]Apr-2015 my account says it has been charged twice for my one ticket Please kindly look into this matter and revert bbaback as per your convenience.
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Aug 6, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Comments

Dear Divyen,

Thanks for sharing your reference ID. We’ll get back to you shortly. Apologies for the inconvenience.

Best Regards
Yatra Care
Reply
Dear Divyen,

Regret the inconvenience caused. We are looking into your query and would respond to you at the earliest . Request your patience in this interim.

Thanks,
Yatra Care
Reply
Dear Divyen,

Regret the inconvenience caused. Our team has contacted you and advised that we have tracked the payment and same has been refunded into your account. Refund will take 3-5 working days to be credited into your account. Hope your query has been resolved.

Thanks,
Yatra Care
Reply

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