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Yatra Online / YatraTrip.in

Yatra.com — Regarding Refund on double cash debited

Respected sir
I have booked 4 tickets on the name of Mr. Ankush Bector, Mrs. Mamta Bector, Mr. Naksh Bector and Ms. Ishika Bector from yatra.com for Chandigarh to Mumbai, 5th November, 2022 Indigo flight. At first it shows a net amount of Rs. 33, 208 but when I click on pay payment it shows the flight's amount is increased by Rs. 840 and my payment is rejected and I haven't got any amount deduction message. Also I haven't got tickets or any confirmation mail for the same. So, I again did the payment with a new increased amount that is Rs. 34048 and I got tickets and confirmation mail with Airline PNR USEFNQ. But when I opened my net banking account it showed the amount was deducted from my account twice. I have attached the screenshot for the same. Kindly look into this matter as soon as possible and refund my money back to my account.
Thanking you
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Hi. Greetings from Yatra.com! We would like to inform you that a refund of INR 33208.00 for your booking has been processed on 20 OCT 2022. Further, private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account. Regards Yatra Care
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