[Resolved] Yatra.com — Reject my www.yatra.com booking The Mountain Villa hotel | |||||
I have booked room at " The Mountain Villa"(Sasan Gir Gujarat) by www.yatra.com & paid Rs. 3600 approx advace to yatra. But when we reach at Hotel at 17-Nov-2020, They didn't provide room & told me we are not responsible for www.yatra.com booking. I'm very frustrated about my tour plan after I tried many calls at www.yatra.com customers care not received my calls last 3 days. It's very disgusting. Very worst service by www.yatra.com & The Mountain Villa (Sasan Gir Gujarat) Still I didn't get any response from Yatra for refund. Was this information helpful? | |||||
Aug 13, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Nov 22, 2020 Yatra Online / YatraTrip.in Customer Care's response Dear Kalpesh, Greetings from Yatra.com! We regret the inconvenience caused. As checked our respective team is working on it and will connect and update you accordingly. Request your patience in the interim. Regards Yatra Care | |||||
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