[Resolved] Yatra.com — Wrongful implementation of schemes | |||||
Hi Sir/Madam, I would like to let you know that I was trying to book a ticket from hyderabad to delhi from yatra.com and when i tried to use an offer which the site posted on their official page, I found that its not according to terms and conditions. (It was flat 1100/- offer) but when I applied to code It said its only applicable for round trips only so I checked the terms and conditions again but there was nothing saying that offer is for round trip, I have been waiting for this kind of offer and when it came this utter stupid incident happened. I called the yatra guys but they didn't sorted the issue saying they can't help me out, the ticket cost was 5322/- and after the discount of 1100/- it was supposed to be 4222/- but that didn't happen so I have attached a screenshot of their offer and there is nothing saying offer is valid for round trip. Please help me out with this issue, after this incident has happened I am hating my own people and more than that I never expected this from yatra.com, please help me out with this issue. Regards, Udit Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved | |||||
1 Comment | |||||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
Regret the inconvenience caused. Would like to inform that discount is applicable only on your roundtrip domestic flight booking. Request you to visit the below link for the further terms and conditions pf this offer http://www.yatra.com/offer/details/sbi-domestic-flight-offer
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care