[Resolved] Yatra.com — Yatra.com fooling people_Refundable ticket_NOT getting money back | |||
I booked a flight from Kolkata to Delhi on 27 SEP 2014 and its was a refundable flight but after booking the ticket, it showed non-refundable and I suddenly took screen shot of the refundable flight shown and call the yatra people. First of all they were non-cooperative and when they find the mistake- explained by me they transfer to the senior person Pooja Sharma and she told me to get back within 24 hours but now after 4 days they are not even answering my call and no reply via mail too. I called from landline phone Norway and they make me wait number of times and had discussed more than 20minutes and come up with no solution, I end up paying more then Rs500 bill for nothing. Please find the attached picture showing yatra.com ticket and the screen shots the screen shots showing clearly refundable flight. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
1 Comment | |||
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Thanks for sharing your reference ID and contact details. We’ll get back to you shortly. Apologies for the inconvenience.
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