Yatra.com — Yatra.com not providing the refund | |||
Dear Sir, With reference to my booking no [protected] (JD62H) it is brought to your notice that the AI 9i501 on 09jun14 was cancelled by AIR INDIA and i was given a cancellation receipt.I had raised request to Yatra.com to give me the refund however till date i have not received my refund. Kindly look into this matter as the total amount is Rs.17801. Was this information helpful? | |||
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
6 Comments | |||
Comments
I am still waiting for your response in this regards. Why Am I still not getting my full refund?
I have clearly highlighted the "PNR WAS ENTIRELY CANCELLED" line from the cancellation receipt
Dear Vitobha,
As per information given by airlines, you have travelled on GOI-BLR sector and for BLR-AGX sector, flight got canceled. We have processed the refund of INR 13646 for BLR-AGX sector only. Since the transaction was done through Net Banking, it generally takes 7 to 10 working days for the amount to reflect in your account. Hence, you are requested to wait till that time and cross check the status of refund from the concerned bank after the completion of this period. For any further clarification, we would request you to contact the airlines directly.
Best Regards,
Yatra Care
As per information given by airlines, you have travelled on GOI-BLR sector and for BLR-AGX sector, flight got canceled. We have processed the refund of INR 13646 for BLR-AGX sector only. Since the transaction was done through Net Banking, it generally takes 7 to 10 working days for the amount to reflect in your account. Hence, you are requested to wait till that time and cross check the status of refund from the concerned bank after the completion of this period. For any further clarification, we would request you to contact the airlines directly.
Best Regards,
Yatra Care
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Thanks for sharing your reference ID. We’ll get back to you shortly. Apologies for the inconvenience.
Best Regards
Yatra Care