Dear Yatra Team,
On 11 Jan 2023 i made a payment to your account regarding booking of round flight ticket from Dimapur to Kolkata and Kolkata to Dimapur for 16 and 26 Feb. 2023. However after an amount of 16404 is deducted no confirmation or acknowledgement is given regarding the payment and confirmation of ticket.
Kindly let me know what is going on and when when will I receive the confirmation.
Thank you.
This is the transaction I'd number T2301112318479600857852 and collect I'd C2301112316299147346472. Kindly respond as soon as possible.
Regards,
Benrilo [censored]iri
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Greetings from Yatra.com!
This is regarding your refund request under booking reference number[protected].
We would like to inform you that a refund of INR 16404.00 for your booking is being processed.
Kindly note, Refund will be processed from Yatra's end in 24 hrs. You will receive an email notification once the refund will be processed from our end.
Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account
We thank you for your patience and patronage.
Regards,
Yatra Care