[Resolved]  Yatra — Not refunded my money

Address:Gurgaon, Haryana
Website:Yatra.com

I had booked the yatra super saver international package with Mr Deepak Anand on 1st jan 2016 by paying booking amount of Rs 10000. i was being assured by him that if i plan to cancel my booking well in advance I will be given full refund of money within 2 days. I sent him a mail to cancel my booking and it was being acknowledged saying that it will be processed in a week. its been a month now and I am still fighting for refund. Everytime I mail them they just have a standard line that it will be processed soon. I see a similar complain has been registered by another guy. I don't know how many people he has cheated before. Please do not make any payments to this Mr. Deepak Anand. I am in urgent need of money, and he is not returning my money. Please Sue him and help me to get my money back
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Aug 8, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Dear Rashmi,

Greetings from Yatra.com!

Regret the inconvenience caused. We are looking into your query and our team would respond you at the earliest. Request your patience in this interim.

Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.

Best Regards,
Yatra Care
I am sick and tired of calling everyday and asking about my refund. the only answer i get is it is in process. i hope its not a never ending process... please, refund my money...
Dear Rashmi,

Greetings from Yatra.com!

We sincerely apologize for the delay. Would like to inform that refund is under process and it will take 7-10 working days to reflect in your account. Request your patience in this interim.

Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.

Best Regards,
Yatra Care

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