Yatra Online — Pending refund

Avit Jain

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana, 400057
Website:	www.yatra.com

I booked an international package to New Zealand with Mr Deepak Anand on 15 jan 2016 by paying booking amount of Rs 10000. i was being assured by him that if i plan to cancel my booking well in advance I will be given full refund of money. on 17 Jan i sent him a mail to cancel my booking and it was being acknowledged saying that it will be processed in 7-10 days. its been 15 days now and I am still fighting for refund. Everytime I mail them they just have a standard line that it will be processed soon. they have still not shared the ARN nos

Was this information helpful?

No (0)

Yes (0)

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Related Yatra Online / YatraTrip.in reviews

View all 2577 Yatra Online / YatraTrip.in Reviews

Comments

Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Verified Support

Dear Mr. Jain,

Greetings from Yatra.com!

Regret the inconvenience caused. Would request you to please share your Yatra reference number or contact details and we will be happy to assist you.

Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.

Best Regards,
Yatra Care

Avit Jain

from Mumbai, Maharashtra

The yatra reference nos is YH2443417 and my contact nos is [protected].