[Resolved] Yatra Online Pvt Ltd — Refund not processed | |||
Hi, i had booked my tickets from yatra dated 1 May 2020 costing Rs. 8160. Due to lock down, the Indigo flight was cancelled, and was provided a refund. I had checked with Indigo, and they confirmed to have refunded the entire amount to Yatra on 13 Aug 2020. I have been chasingn Yatra customer care to refund the same amount back to my original payment account. However, nothing ia being done and i am not getting any reply from Yatra.com. Booking Reference:[protected] Regards, AKB Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Sep 18, 2020 Yatra Online / YatraTrip.in Customer Care's response Dear Akhil, Greetings from Yatra.com! Your refund of INR 8155.99 has been processed from our end on 18th Sep 2020. Please note Yatra takes 24 hours to process the refund, if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Thanks, Yatra Care
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