[Resolved]  Yatra Online / Yatratrip.in — Air Ticket PNR. Go Flight J74LVC, Yatra ref number[protected]

Address:

1/11, Railway Colony, Sewa Nagar, New Delhi- 110003

This is in the context of the air ticket vide PNR. Go Flight J74LVC. I booked this ticket because it was mentioned on the ticket Refundable. Now when I am applying to cancel, the refund it is showing is ZERO.

When I called up the customer care of Go First, I was informed that this ticket is non refundable and Yatra has befooled the traveller by stating it as refundable.

I raise my objection to mention this ticket is refundable, if the refund money is ZERO.
It is misleading the traveller and is being used as a tool to grab money from a person like, for whom air travel is need based and not a luxury.

I insist on taking up my objection into prompt consideration. This misleading information about the flight ticket Refundable is a dark spot on both Yatra and Go First.

I am escalating this to consumer court too, to have justice, since I am in position to lose my hard earned money due to this misleading information. It seems to be the hands in gloves between Go First airlines and Yatra.

With kind regards
Sangeeta Taluja.