[Resolved]  Yatra Online / Yatratrip.in — Amount debited but ticket not confirmed for the same

Hi I booked flight tickets from bagdogra to Delhi for 3 people for 16th May
Amount of 14, 418 debited but ticket not confirmed, please refund amount

Reference number[protected]
Email id [protected]@gmail.com
Amount -14418
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 27, 2022
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2022
Yatra Online / YatraTrip.in Customer Care's response
Dear Arjit,

Greetings from Yatra.com!

We are sorry to hear about the issue you faced while making payments on our portal. As checked and found that the booking was not confirmed at the airline end and the complete amount of INR 14418.00 was auto refunded from our end in the same mode of payment on 21 APR 2022, kindly note Yatra takes 24-48 hours to process the refund. Further, your bank may take 5-7 working days for the credit to reflect in your account.

Regards,
Yatra Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yatra Online / YatraTrip.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    2577
    Pending
    347
    Resolved
    1923
    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
    View all Yatra Online / YatraTrip.in contact information