Yatra Online / Yatratrip.in — Amount debited however no booking from yatra is showing in my yatra app

Hi

I tried to book a ticket from bagdogra to Mumbai frm yatra for 29th Jan, i did the payment and it got debited from my credit card however am not able to see any booking done from my side on yatra am not even sure what is the status of my payment. I called my bank they said the amount is already transferred to merchant. I emailed tried to contact yatra customer care however am unable to contact them as they have not provided the customer care phone number..am just receiving an automated reply from yatra on every email I write back to them..this is the worst customer service any one could get from yatra