Yatra Online / Yatratrip.in — Amount deducted and room booked but at 9:00 pm called me informed the room is not available | |||||
I had booked a double bed room on 28/4/2016 at bala regency, bellary and was abt to check in by 10:00 pm as my bus reaches by 10. I got a call by 9.30 by mr. A man from yatra asking me to cancel the booking and take refund. By this time it's almost night and how the hell m i supposed to cancel the booking. Where m i supposed to stay at night if you guys give me a booking and cancel at last moment. It's marriage season and almost all lodges r booked. I had such a terrible time. I waited for almost 1hr at bus stand and at last had to land up in some lame bus stand side dormitory. It such a hell of experience i need an proper apology and a proper compensation for this act of yatra. Was this information helpful? | |||||
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||||
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Greetings from Yatra.com!
Regret the inconvenience caused. Would request you to please share your Yatra reference number or contact details and we will be happy to assist you.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care