[Resolved] Yatra Online / Yatratrip.in — Amount deducted but booking cancelled | |||||
Sir I have book a ticket twice in 12 august at indigo flight 6E -523 with reference no.[protected] and on 13 august at indigo flight 6E-362.My money have been deducted but my booking have been cancelled. So I humbly request you to please credit my money and replyto me in advance. I have to book another flight ticket and i have no more money can i please know when will it be credited. Yours faithfully Juliana lalchawngmawi Was this information helpful? | |||||
Sep 17, 2016 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Aug 16, 2016 Yatra Online / YatraTrip.in Customer Care's response Dear Juliana, Greetings from Yatra.com! We sincerely apologize for the delay. Would like to inform that booking couldn't confirmed and full refund has been initiated. Refund will take 2-7 working days to be credited in your account. Request your patience in this interim. Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com Best Regards, Yatra Care | |||||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
Regret the inconvenience caused. We are unable to locate your booking from the above mentioned details. We request you to please share your email ID to locate your booking or transaction.
Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com
Best Regards,
Yatra Care