Yatra Online / Yatratrip.in — Amount deducted but booking not confirmed

I have made a booking to thailand for 3rd june 2023.. even after 12 hours it is still unconfirmed ..
yatra sent me mail to cancel the ticket and ask for refund..
I need to travel in this flight as hotel and other activity bookings have already been made.
Rates also changed a lot after sometime..
Airasia ask for 11 digit reference number which is 13 digit with yatra..
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Dear Nisham, We regret the inconvenience you have faced. Request you to kindly share your Yatra booking reference number and email address to enable us to check the details and assist you. Regards, Yatra Care
Dear Nisham, We regret the inconvenience you have faced. Request you to kindly share your Yatra booking reference number and email address to enable us to check the details and assist you. Regards, Yatra Care

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