[Resolved] Yatra Online / Yatratrip.in — Amount deducted for Booking , but was not successful | |
I made a booking on Yatra website for a hotel on 21/09/2021 . Amount was deducted but due to unknown reasons my booking was unsuccessful. Tried contacting their Customer care which was of no use . Messaged their Email id, but that too turned out to be of no value. Lost my interview too by not reaching on time. So please atleast give my money back .
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Oct 25, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Sep 22, 2021 Yatra Online / YatraTrip.in Customer Care's response Dear Jim, Greetings from Yatra.com! We are sorry to hear about the issue you faced while making payments on our portal. As we checked and found that your refund of INR 676.00 has been processed from our end on 21 SEP 2021. Yatra takes 24 hours to process the refund, if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from a public sector bank, it will take up to 7 working days for the credit to reflect in your account. Regards Yatra Care | |
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