[Resolved] Yatra Online / Yatratrip.in — Amount deducted from bank account but ticket not booked. Refund required
S
Shambhavi Devi
Jan 23, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
I paid for a train ticket from Ghy to Delhi on 23rd Jan, 2022. The ticket date is 29th Jan, 2022.
The amount got deducted from my account. I have attached photos of phone messages, bank transaction and yatra booking page. There is no sign of a ticket being booked. No whatsapp, no email and nothing on the yatra app.
Please refund me.
+3 photos
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Feb 24, 2022
Complaint marked as Resolved
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2022
Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that your refund of INR 2163.29 has been processed from our end on 23 Jan 2022. Please note, your bank may takes up to 5-7 working days for the credit to reflect in your account. Regards, Yatra Care
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