[Resolved] Yatra Online / Yatratrip.in — Booking ref :[protected] , Yatra Complaint ID : 29213411 | |
I have been reaching out to Yatra and getting disappointed everytime by standard copy-paste response from Yatra staff asking same details in all my queries/complaints. Yatra booking ref:[protected] for an international flight refund. Airindia confirmed the eligibility of refund, but it should be requested by Yatra and yatra staff is marking my all complaints 'resolved' without acting on it. Air India confirmed they never received any refund request. I have no other avenue but to turn to Social Media all channels and Consumer forums to escalate. Was this information helpful? | |
Dec 3, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Nov 01, 2021 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that as per the Air India refund process, we have raised the refund application ([protected] and [protected]) with the Airline for refund on 05 Oct 2021. Please note the Airline will takes 45-60 working days or more to authorize the refund application. Once authorized and we received the refund from Airline, we would initiate the refund to you. Regards, Yatra Care
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