[Resolved] Yatra Online / Yatratrip.in — Bus ticket refund | |
On 19th may 2020 i was booked a two tickets from tirunelveli to hosur.. Due to covid-19 no buses are running but yatra allowed to booking the tickets. After i'm aware about bus cancellation due to covid-19 i was cancelled my tickets. But still the amount was not credited to my account... I already sent a mail to yatra they are not tevert to my mail.. Ref no[protected] [protected] Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jun 27, 2020 Yatra Online / YatraTrip.in Customer Care's response Dear Piramatchi Priya, Greetings from Yatra.com! We regret the inconvenience and delay in response. Please be assured that we are actively following up with our airline partners to process your refund as soon as possible. We request you to please allow us 10 working days to further address your refund query and solicit your patience. Disclaimer: Promotional Discount, Yatra Convenience fee & Insurance charges are non-refundable. (Yatra charges a non-refundable online convenience fee at the time of booking for providing multiple travel options, intelligent search and seamless online booking experience to its customers)We thank you for your patience and patronage. Regards, Yatra Care | |
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