[Resolved] Yatra Online / Yatratrip.in — Cancelled ticket worth 8860 getting refund for 780 | |||
I have cancelled flight tickets for travelling on 25th august 2016 but the refund amount that i got was just 780, they must mentioned all these details in the ticket while we book, all these are hidden charges, Why would anyone want to cancel the ticket to get just 780 rs in return rather i would travel again or leave it without cancelling, this is unfair of yatra.com to see charging people just for booking, And the airlines is equally playing a cheat game if my ticket is cancelled and i am sure someone else would be still travelling with same charges so there is definitely no loss to airlines are travel agency it would calm be down if they had alteast taken half the amount but getting back 780 for 8860 is ridiculous. No wonder these companies are making profit with all our money. Someone kindly take strict action against such company. Refund details Refund from Airline charges yatra charges other charges total refund (+) 8, 140.00 (-) 7, 454.00 (-) 1, 200.00 (-) 0.00 0.00 Cancellation details for yatra ref[protected] Was this information helpful? | |||
Sep 20, 2016 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Aug 20, 2016 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! Cancellation charges are shared with customer's before confirmation of the booking. As per history of the reservation your second ticket was nonrefundable and cancellation was possible and charges were deducted on your first ticket only. You can also check the refundable amount before cancellation of the booking. Please feel free to get in touch with us incase any help required. Best Regards, Yatra Care | |||
Add a Comment | |||
80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Post your Comment