Reg the Booking ID[protected], I have booked the ticket on 25th July, 2022 for the Flight travel date on 3rd Sep.
I got the email confirmation from Yatra that ticket is confirmed with travel partner " Indigo". When i tried to webcheckin on the day of travel the Indigo travel site say there is no booking relevant to my PNR "QQVU8A". I reached out to Indigo customer care number and understood the booking is not received from Yatra and no payment received by them. I tried to reach out to Yatra customer care and it took hours to find the contact details over the site and finally managed to get an email id but no customer care number to get quick help. Unfortunately I didnt get a reply from Yatra though i have only 2 hours to begin my trip. I was waited without my tickets. Again I dont want to commit the same mistake in booking Yatra and booked to an alternate agency app. But ended up paying 1730 rs more compared to the day I booked the ticket the flight fare got increased. After numerous followup I got the money back for the booking charge originally with Yatra. But I requestesd claim for the additional charge incurred (1730 rs) in booking alternate tickets with last minute huzzle. But no response until now for the same and completely silence from Yatra. Rather I have received only default rellies from them in different chain of email from different people. Totally irritated because of the response.
I need my money back of 1730 rs additionally incurred in booking with alternate agency for my flight due to carelessness from Yatra.
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