Yatra Online / Yatratrip.in — credit shell

Address:India

Indigo provided me credit shell for two bookings. On indigo's page its showing its been refunded to yatra. But when i try to utilize my credit shell from yatra i am being prompts like credit shell retrived successfully and then its not directing to booking page to use the amount. After several mails to yatra support there has been no reply from their end.
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Hi, Greetings from Yatra.com! We would request you to kindly share your Yatra booking reference number to enable us to check the details and assist you. We would like to keep you informed that we are experiencing high volume due to COVID-19 kindly expect a delay in response. Regards, Yatra Care

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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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