[Resolved] Yatra Online / Yatratrip.in

[Resolved] Yatra Online / Yatratrip.in — Credit shell issues

E euki Feb 11, 2022 Feb 11, 2022 This thread was updated on Feb 11, 2022

YA:26908441' Fwd: REBOOKING USING CREDIT SHELL - PNR: KFJTTV I had made a booking (Indigo Airlines) which had to be cancelled due to Covid. I received a credit shell of Rs. 10, 282 . At the time of booking I was studying at Ashoka University and using my university email id as user id. I do not have access to that email id as I have since passed out o[censored]niversity. I have since asked Yatra to change my email id so I can use the credit shell but they have not done so consequently I cannot used the Credit Shell. This is very frustrating. Please assist Was this information helpful? No (0) Yes (0)
Mar 15, 2022 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Feb 11, 2022 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! As checked, you are in conversation with our Management team on which we are presently looking into. We would continue to work on that email till its resolved to your satisfaction. Should you require any further assistance feel free to write back on the same email thread for us to check and assist you better. Regards, Yatra Care
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