Mycon Acropolis Flat No 103 Cyber Hills, Madhapur Hyderabad
Today I booked a ticket from Tirupati to Hyderabad on 13th. Actually I booked on 12th. Within a minute I tried to contact your people to cancel. As per Govt guidelines any ticket can cancelled within hour without cancelation charges. So please refund my total money. PNR PN9PVD
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Aug 7, 2021
Complaint marked as Resolved
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
We regret the inconvenience caused. As checked the reservation history from our end and we would like to inform you that the booking has been confirmed as per the search made. We would like to inform you that in case of cancelation charges will be applicable as per the fare rule. Request you to kindly refer to the given link for the cancellation online. Please note online cancelation can be done up to 12 hrs prior to departure and will the airline directly up to 4 hours prior to departure.
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Greetings from Yatra.com!
We regret the inconvenience caused. As checked the reservation history from our end and we would like to inform you that the booking has been confirmed as per the search made. We would like to inform you that in case of cancelation charges will be applicable as per the fare rule. Request you to kindly refer to the given link for the cancellation online. Please note online cancelation can be done up to 12 hrs prior to departure and will the airline directly up to 4 hours prior to departure.
Link: https://secure.yatra.com/manage-bookings/dashboard#/list
Regards
Yatra Care