Hi Team,
I have booked a flight from Yatra on 4th January with my Phone number - [protected].
I had to travel from Gulbarga to Bangalore, and I booked the ticket vice versa ( Bangalore to Gulbarga) . I canceled the ticket immediately and booked another ticket with the same airline for Thursday.
As it was a genuine mistake and I canceled the ticket within a span of 10 minutes, now I see there is no refund added to my account. Request you to please look into this and refund the amount.
This is really a difficult time for all o[censored]s, and these things matter the most.
Thank you for responding back, I spoke with the Airlines customer service representative and what they informed me was if Yatra.com raises a request from their side, we will refund the process and it was booked in an emergency.
I request the team to kindly look into this, I understand we will have a charge added if we cancel the air ticket. But if you see I have canceled the ticket in a span of 10 mins. It was done by error. I hope you can understand my situation and give me a resolution.
It's not that i canceled due to not being able to travel, i am traveling but the location i put was wrong. Just because of a small issue, Please do not charge me for the complete amount.
I booked another ticket in the same app and went to the same destination, please refer to the booking Reference number is[protected]. It is booked under the same customer name as my mother. And she is traveling from Gulbarga to Bangalore on 6th January.
I am unable to contact Yatra as there is no customer care number number nor Yatra is not providing any resolution Was this information helpful? | 
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