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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
This is regarding your refund query under booking reference number[protected].
We would like to inform you that a refund of INR 9815.00 for your booking has been processed on 05 JAN 2023.
Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account
Disclaimer: Promotional Discount, Yatra Convenience fee & Insurance charges are non-refundable.
Yatra charges a non-refundable online convenience fee at the time of booking for providing multiple travel options, intelligent search, and seamless online booking experience to its customers.
We thank you for your patience and patronage.
Regards,
Yatra Care