Yatra Online / Yatratrip.in — Flight Cancellation Refund - ref#[protected]

Hi i am complaining about my flight cancellation refund. My flight under ref#[protected] for July 3rd. Which was cancelled by airlines due to Covid 19 restrictions.

I was told that the refund will be done with in 60 days. It is over 60 days now and refund is still not done. Please look into this matter and get the refund updated in my e-cash wallet. I want to book my next flight to India as soon as possible. Just waiting for the refund.

Also i was told that there will be an additional deduction from the refund for yatra convenience fee. I don't want to pay this because the cancellation was done by the air India, not me.
Please do not charge the convenience fee on cancellation and refund the full money as soon as a possible.