Comments
Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. Request you to kindly share the email id used while making the booking to enable us to check the details and assist you. Regards, Yatra Care
Reply
Dear Asha,
Greetings from Yatra.com!
This is in reference to your query, regarding the payment error.
We would like to inform you that we are unable to find the information with the details provided by you.
In order to check if the amount has been charged, we request you to send us the following information.
Date of Transaction
Payment mode (Credit Card/Debit Card or net banking)
Bank Name
Amount Charged
Transaction reference provided by bank
Email ID (Used while booking)
Please send us the above details along with your latest bank statement in a PDF format. Once the same is received at our end, we will check our records and shall revert to you accordingly.
Regards,
Yatra Care
Greetings from Yatra.com!
This is in reference to your query, regarding the payment error.
We would like to inform you that we are unable to find the information with the details provided by you.
In order to check if the amount has been charged, we request you to send us the following information.
Date of Transaction
Payment mode (Credit Card/Debit Card or net banking)
Bank Name
Amount Charged
Transaction reference provided by bank
Email ID (Used while booking)
Please send us the above details along with your latest bank statement in a PDF format. Once the same is received at our end, we will check our records and shall revert to you accordingly.
Regards,
Yatra Care
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