Yatra Online / Yatratrip.in — Flight Refund - Payment Not received

Address:Pune

We have cancelled our flight tickets on 17th Sep
Pune - Trivandrum.

We have haven't received our refund. No one is replying to our mail.

Yatra Booking No. YT39071379 / YT[protected] HQ5BPR - 12488/- & 13845/-
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Hi,

Greetings from Yatra.com!

We regret the inconvenience caused. As checked and found that under Yatra booking number[protected] the refund of INR 12488.00 was processed from our end on 13 OCT 2020 in your same mode of payment. Please note as it is a 180 days old transaction. Hence we have raised the request to the respective bank for the refund process. Request you to kindly wait for 15-20 working days.

Regards
Yatra Care

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