[Resolved]  Yatra Online / Yatratrip.in — Flight ticket not booked but money from account got debited

When I tried to book flight ticket to travel from Bareilly to Bangalore on 23rd Feb 2022 to travel on 1st March 2022 through yatra website, amount for Rs.19691/- got debited from my Debit Card Account but ticket was not booked.

I got a debit message from the bank but there was no booking confirmation from Yatra and it said the booking was failed.

Hence I request Yatra to refund the amount debited ASAP.

I had sent lot of mails on this subject to Yatra customer support. But till now there is no reply.
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Mar 30, 2022
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2022
Yatra Online / YatraTrip.in Customer Care's response
Hi,

Greetings from Yatra.com!

We are sorry to hear about the issue you faced while making payments on our portal. Request you to kindly share the email ID used for the booking to check and assist you further.

Regards
Yatra Care
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