[Resolved] Yatra Online / Yatratrip.in

[Resolved] Yatra Online / Yatratrip.in — Full Refund required

P PennyK

We were advised by Spice Jet that the flight was cancelled, hence opted for a full refund which should have been Rs. 11234.48. But later showing as only fees and charges refundable for an amount of Rs 3854.48 only with Rs 6, 000 airline deduction and Rs 800.02 deduction by Yatra. When checked with Spice Jet, they said full refund has been processed from their end. Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Verified Support

Hi, Greetings from Yatra.com! We would request you to kindly share your Yatra booking reference number to enable us to check the details and assist you. Regards, Yatra Care

PennyK's [Complaint's author] reply, Jan 4, 2021

BBRBQW is the PNR

Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Verified Support

Hi, Greetings from Yatra.com! Your refund of INR 10654.45 has been processed from our end on 3 Jan 2021. Please note if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Thanks, Yatra Care