Submit a Complaint
Airlines
Yatra Online / YatraTrip.in

Yatra Online / Yatratrip.in — Gift Voucher

I have redeemed my Indus Ind Credit Card points towards a Rs 10000 rupees yatra e voucher issued by GyFTR, please note whenever i try to use this voucher on the yatra website and make the balance payment towards my flight tickets it doesnt allow me to make the payment saying " INVALID PROMO CODE ". There is no customer service number for yatra . If someone from yatra can help me resolve my problem.

Thanks
Was this information helpful?
No (0)
Yes (0)
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Complaint comments 
1 Comment

Related Yatra Online / YatraTrip.in reviews

[Resolved]Yatra Online / Yatratrip.in - Payment deducted but no booking confirmation or refund[Resolved]Yatra Online / Yatratrip.in - Refund for Failed Transaction.[Resolved]Yatra.com - Not getting refund for cancelled flight from Yatra.com1[Resolved]Yatra Online / Yatratrip.in - Urgent: Payment Deducted but Booking Not Confirmed - Order Booking Reference #2101240076789[Resolved]Yatra Online / Yatratrip.in - Payment debited but not ticket provided2
View all 2577 Yatra Online / YatraTrip.in Reviews

Comments

Hi, Greetings from Yatra.com! We would like to inform you that while applying the gift voucher on the payment page, it is necessary to complete the remaining payment using the same bank card through which the gift voucher was received. This step is essential to finalize and confirm your booking. Regards, Yatra Care
Reply
davaraman's [Complaint's author] reply, Aug 14, 2023
Yes I know and I am doing same but like I said it is saying Invalid Promo code, which i check my voucher on GyFTR it says voucher is valid. Can someone please help me with this.
Thank you.

Aman Davar

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yatra Online / YatraTrip.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    2577
    Pending
    347
    Resolved
    1923
    View all 2577 Yatra Online / YatraTrip.in reviews & complaints
    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
    View all Yatra Online / YatraTrip.in contact information