Yatra Online / Yatratrip.in — I have not received any refund

Address:india

On 20 june 2020 i have booked bus from pune to Ahmedpur on yatra.com and bus was cancelled by an operator but till now i have not received refund, there customer service and contact number of yatra.com are not working i sended mail to [protected]@yatra.com thay said to me on 30th june your refund initiated by our system your refund credited in your account within seven days but till now i have not received any refund and also thay not giving any reply
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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