[Resolved]  Yatra Online / Yatratrip.in — I have not received any ticket and refund

Address:Noida Sec-82, Cyfuture india Pvt ltd

Hello,

i booked three tickets from delhi to pune on Sun, Sep 20, 2020 at 12:51 PM, amount has been deducted but i did not get any confirmation. After that we try to contact with customer care of Yatra.com but number was not contactable.

Many times i sent email to them but still have not received any information. Where is my money, i want refund it back. Please help me, otherwise i am going to court.

Registered email id - info.[protected]@gmail.com
Mobile number- [protected]
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Aug 13, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2020
Yatra Online / YatraTrip.in Customer Care's response
Hi, Greetings from Yatra.com! Your refund of INR 12244.00 has been processed from our end on 30 Sep 2020. Please note, if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Thanks, Yatra Care
Complaint comments 

Comments

Same case with me. Yatra told that they processed refund of rs. 122573.01 on 21.10.2020 for Yatra booking ref number[protected] on paper but not debited refund amount from their bank account. They play game wisely. Yatra already mentioned in their refund email for contacting bank, what a pre planned game by Yatra. Not received refund yet in my credit card.

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