[Resolved]  Yatra Online / Yatratrip.in — I'm complaining about refund for cancellation

We have booked 'kailash resort' in chennai on 06.04.2022 but due to some emergency work we cancelled the booking. We try to contact customer care no but no response. We called the resort but they told they not even have rooms, they only have wedding halls. So please refund our amount. Booking Reference no:[protected]
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May 10, 2022
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2022
Yatra Online / YatraTrip.in Customer Care's response
Hi,

Greetings from Yatra.com!

We regret the inconvenience caused. We would want to inform you that we are working on your query and will get in touch with you via call or email at the earliest possible time to sort this. We appreciate your patience in this.

Regards,
Yatra Care
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