[Resolved] Yatra Online / Yatratrip.in — International Holiday Mauritius
A
Akarshit123
Jan 19, 2022
Jan 19, 2022
This thread was updated on Jan 19, 2022
My booking reference number: YH6784263. I have booked holiday trip to Mauritius travel date is 3rd February for which i had paid 30k rest of amount I had to pay for which I have asked for some time due to corona situation .When Trip was booked cases were in limited hence policy were different now the situation is different cases are huge in number but policy are not in favor of customer hence. I am asking the either full refund on the bases of medical ground or take remaining amount before 5 days of departure but yarta is not ready to accept any condition just took 30k advace and harresing people to pay full amount. Is this justified i will take this issue to consumers court.
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Feb 19, 2022
Complaint marked as Resolved
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2022
Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! As checked, you are already in conversation with us on the email thread and required information/ details has been shared with you. Should you require any further assistance feel free to write back on the same email thread for us to check and assist you better. Regards, Yatra Care
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