[Resolved] Yatra Online / Yatratrip.in — Money debited but didn't get the ticket.

[Resolved] Yatra Online / Yatratrip.in — Money debited but didn't get the ticket.

D Dhruv305

I'm Dhruv Agrawal Email- [protected]@gmail.com I tried to book bus ticket (Delhi-Manali ) from Yatra.com on 22nd Dec, 2021 however due to some technical issue the ticket booking was unsuccessful, and the amount got debited from my google pay account . I request this problem to be reached out to Yatra team by consumer complaint means, so that they resolve this out asap. I have attached screenshot of my transaction & confirmation from yatra. +1 photos Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Jan 23, 2021 Updated by Dhruv305 I'm Dhruv Agrawal Email- [protected]@gmail.com I tried to book bus ticket (Delhi-Manali ) from Yatra.com on 22nd Dec, 2021 however due to some technical issue the ticket booking was unsuccessful, and the amount got debited from my google pay account . I request this problem to be reached out to Yatra team by consumer complaint means, so that they resolve this out asap. I have attached screenshot of my transaction & confirmation from yatra. Verified Support Jan 24, 2021 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We have forwarded the request to our concerned team to check the refund status and would update you, once we have received the update from team. Request your patience in the interim. Regards, Yatra Care Verified Support Jan 24, 2021 Yatra Online / YatraTrip.in Customer Care's response Hi, Thank you for your patience. We have checked the payment status at our end, the payment has not been received. Your Bank should auto reverse the amount within 2-4 working days. Would request you to kindly connect with your Bank for further details. Please feel free to connect with us again if required. Thanks, Yatra Care
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