Yatra Online / Yatratrip.in — Money debited but ticket unconfirmed/pending (NEED REFUND ASAP)

Yatra Online / Yatratrip.in — Money debited but ticket unconfirmed/pending (NEED REFUND ASAP)

S Sanayya Jun 4, 2023 Jun 5, 2023 This thread was updated on Jun 5, 2023

I booked an AirIndia flight DEL-BLR for 16/06/2023. However, the money has been debited from my account and the booking is not confirmed. After the payment was completed, it showed me that refund would be processed but I have received an email that says your refund request could not be processed. "Oops! We are facing some difficulty processing your refund request. The amount of Rs. 16, 096.00 will be refunded to your tez within 5-7 working days. " The payment method was UPI. I have already booked another flight since this booking was not possible and now I need a refund ASAP. Booking Reference Number[protected] +2 photos Was this information helpful? No (0) Yes (0)
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Jun 5, 2023

Verified Support

Dear Sanayya, Greetings from Yatra.com! Regret the inconvenience. We would like to inform you that a refund of INR 16096.00 for your booking has been processed on 5th June 23. Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account. Regards Yatra Care