Yatra Online / Yatratrip.in — Money Deducted and booking not done

I have booked the 3 flight tickets from Jaipur to Mumbai and Mumbai - Jaipur (Return) and made payment of Rs 21996 to Yatra.com via Amazon pay UPI (UPI ID - [protected]@amazonpay). However, my amount got deducted and no tickets were booked and confirmed. I logged in as Guest in Yatra application and tried to book tickets using email ID ikush.[protected]@gmail.com. Please look into this asap and refund my money asap.
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. Kindly allow us time to go through the details and assist you. Request your patience in the interim. Regards, Yatra Care
Dear Ikush, Greetings from Yatra.com! We would like to inform you that a refund of INR 21996.00 for your booking has been processed. Further, private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account. Regards, Yatra Care

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