Submit a Complaint
Airlines
Yatra Online / YatraTrip.in

Yatra Online / Yatratrip.in — Money deducted but payment failed

I am trying to book hotel through upi in yatra website and payment is successful in my upi app and money also deducted but it shown unsuccessful in yatra app and i can't even find that booking in booking history it is like i never even did payment in yatra app but my money is gone. i only have my statement histiry which can prove yatra deducted my money but didn't book hotel or even bothered to mail me if transaction is failed. i cant find anything in yatra website it is totally scam.
Was this information helpful?
No (0)
Yes (0)
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Complaint comments 
1 Comment

Related Yatra Online / YatraTrip.in reviews

[Resolved]Yatra Online / Yatratrip.in - Payment deducted but no booking confirmation or refund[Resolved]Yatra Online / Yatratrip.in - Refund for Failed Transaction.[Resolved]Yatra.com - Not getting refund for cancelled flight from Yatra.com1[Resolved]Yatra Online / Yatratrip.in - Urgent: Payment Deducted but Booking Not Confirmed - Order Booking Reference #2101240076789[Resolved]Yatra Online / Yatratrip.in - Payment debited but not ticket provided2
View all 2577 Yatra Online / YatraTrip.in Reviews

Comments

Dear Sai.

Greetings from Yatra.com!

We are sorry to hear about the issue you faced while making payments on our portal, request to kindly share the below-requested details for us to check and assist you further.

Date of Transaction
Payment mode (Credit Card/Debit Card or net banking)
Bank Name
Amount Charged
Transaction reference provided by bank
Email ID (Used while booking)

Regards
Yatra Care
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yatra Online / YatraTrip.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    2577
    Pending
    347
    Resolved
    1923
    View all 2577 Yatra Online / YatraTrip.in reviews & complaints
    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
    View all Yatra Online / YatraTrip.in contact information