[Resolved] Yatra Online / Yatratrip.in — Money deducted but ticket not book

[Resolved] Yatra Online / Yatratrip.in — Money deducted but ticket not book

H Hyper5882 from Ankleshwar, Gujarat Jan 30, 2022 Feb 7, 2022 This thread was updated on Feb 7, 2022

Hi I am book bus ticket on 12 jan 2022 at 12:47 am money deduct but ticket not book. And I email on [protected]@yatra.com many time but didi not help to refund my money. So pls help to refund my money. I attached image of transaction and email on yatra. Com +2 photos Was this information helpful? No (0) Yes (0)
Mar 10, 2022 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jan 31, 2022 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! As checked with the given email id, there is no booking confirmed. Further, we have forwarded the request to check the payment status and will get back to you with an update on the same communication thread within 48-72 working hours. Please note if the amount is charged to us the same will be refunded from our end. We appreciate your patience in this. Regards, Yatra Care Verified Support Feb 07, 2022 Yatra Online / YatraTrip.in Customer Care's response Hi, Thank you for your patience. Your refund of INR 580.00 has been processed from our end in the same mode of payment. Kindly note Yatra takes 24-48 hours to process the refund, further, your bank may takes 5-7 working days for the credit to reflect in your account. Regards, Yatra Care
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