Yatra Online / Yatratrip.in — Money deducted but ticket not confirmed

Yatra Online / Yatratrip.in — Money deducted but ticket not confirmed

S Susangato Choudhury from Kolkata, West Bengal Dec 3, 2022 Dec 5, 2022 This thread was updated on Dec 5, 2022

Regarding booking ref number[protected].(ROUND TRIP CCU TO KBV IN ThaiAirAsia) I have paid and done the booking on 03.12.22 at 7:30am. No confirmation received yet. It's a complete harassment to a customer. Ok have spent the money. Neither do I have a confirmed ticket nor can I purchase another one due to the uncertainty that it get confirmed . +1 photos Was this information helpful? No (0) Yes (0)
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 5, 2022

Verified Support

Dear Susangato,

Greetings from Yatra.com!

This is regarding your query about booking reference number [protected].

As the booking was not confirmed, hence the amount paid against the booking INR 31002.00 was processed on 04 DEC 2022.

Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account

We thank you for your patience and patronage.

Regards,
Yatra Care