[Resolved]  Yatra Online / Yatratrip.in — Money Deducted from Account but Ticket not Booked

I have booked tickets on the 13th of November for 4 passengers and even though the amount has been deducted from my Banking Account, I have still not received any Ticket Confirmation or an email stating any technical issues for cancellation or refund of the amount.

Details of the Operation -
Booking Date 13th November 2021
Date of Travel - 18th December 2021
Time of Travel - 13:40
Airlines Name - Vistara
Total Booking Amount - 7104 INR

Passenger - 4

Phone Number mentioned during Booking - +91-[protected]
Email Address mentioned during Booking - nikhel.[protected]@gmail.com

Location - Russia
Bank Name - Tinkoff

Kindly ask you to please looking into the matter and refund the amount of 7104 INR

Best Regards,
Nikhil Nayyar
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Dec 19, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2021
Yatra Online / YatraTrip.in Customer Care's response
Dear Nikhil,

Greetings from Yatra.com!

We have received the same concern from Linked IN, we are working on this and will update on the same post. Thank you for contacting us.

Regards
Yatra Care
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