[Resolved] Yatra Online / Yatratrip.in — Money deducted in my account but not received any confirmation from them

[Resolved] Yatra Online / Yatratrip.in — Money deducted in my account but not received any confirmation from them

A Ajaysai99 from Vijayawada, Andhra Pradesh Mar 15, 2022 Apr 22, 2022 This thread was updated on Apr 22, 2022

I messaged and I e-mail number of times regarding my problem.I booked a hotel today evening, my money was deducted from my account but till I didn't received any confirmation from yatra.I wrote e-mail to different id's of Yatra.com but till I didn't received any reply...My email id is = [protected]@gmail.com +2 photos Was this information helpful? No (0) Yes (1)
Apr 19, 2022 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Mar 16, 2022 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. Request you to kindly share the email id used for making the booking and the amount debited to enable us to check the details and assist you. Regards, Yatra Care Mar 17, 2022 Updated by Ajaysai99 [protected]@gmail.com Verified Support Mar 18, 2022 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We are sorry to hear about the issue you faced while making payments on our portal. As checked and found that your amount of INR 1132.00 was refunded from our end in the same mode of payment. Please note Yatra takes 24-48 hours to process the refund. Further, your bank may takes 5-7 working days for the credit to reflect in your account. Regards, Yatra Care
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