[Resolved] Yatra Online / Yatratrip.in — Money for flight deducted but booking not done | |||
I was trying to book a ticket in the name of Anshumat Dwivedi for Flight no 6E 5066 Indigo flight scheduled for 14.20 hrs from New Delhi to Patna for July 1 2021. The payment via paytm UPI was successful Order ID 14300621 0049730-[protected] for the amount 4, 495 rupees at 1.28 pm on 30.06.21. But the booking confirmation has not come. Please confirm the booking soon or refuind my money. my mobile is [protected] Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jun 30, 2021 Yatra Online / YatraTrip.in Customer Care's response Dear Mamta, Greetings from Yatra.com! We are sorry to hear about the issue you faced while making payments on our portal. As checked your amount of INR 4495.00 has been refunded from our end on 30 JUN 2021. Please note Yatra takes 24 hours to process the refund, if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from a public sector bank, it will take up to 7 working days for the credit to reflect in your account. Regards Yatra Care | |||
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