Yatra Online / Yatratrip.in — Money got debited but the flight ticket did not got booked

Yatra Online / Yatratrip.in — Money got debited but the flight ticket did not got booked

P Priyabrata.patra from Bengaluru, Karnataka Jan 15, 2023 Jan 17, 2023 This thread was updated on Jan 17, 2023

I tried to book my flight ticket from yatra for Bangalore to Bhubaneswar but the money got debited and ticket did not got booked, and nither i got the refund of the ammount, and not able to reach out to the customer support as well after trying a lot, request Yatra team to initiate my refund asap. Ref. No.[protected] Was this information helpful? No (0) Yes (0)
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Jan 17, 2023

Verified Support

Dear Priyabrata.

Greetings from Yatra.com!

We are sorry to hear about the issue you faced while making payments on our portal, request to kindly share the below-requested details for us to check and assist you further.

Date of Transaction
Payment mode (Credit Card/Debit Card or net banking)
Bank Name
Amount Charged
Transaction reference provided by bank
Email ID (Used while booking)

Regards
Yatra Care