Yatra Online / Yatratrip.in — Money got debited, flight ticket not booked

Yatra Online / Yatratrip.in — Money got debited, flight ticket not booked

S Shoa Ahmed Nov 8, 2022 Nov 9, 2022 This thread was updated on Nov 9, 2022

Hi Yatra Team, Kindly initiate the refund amount of 5543, which got debited on Yatra site for flight booking, today, 8 Nov. But there was no booking initiated or processed through Yatra nor details shared on the flight details to the email id - shoa.[protected]@ingka.ikea.com. I also checked with airlines, there was no booking and had to book the flight at the airport counter directly instead without YATRA involvement and pay again for the new ticket. PAYMENT on Yatra site was processed through UPI for the amount - INR 5543. Sharing screenshot with trx ref number for your further action and refund initiation. [protected]- Shoa +1 photos Was this information helpful? No (0) Yes (0)
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Nov 9, 2022

Verified Support

Hi, Greetings from Yatra.com! We would like to inform you that your refund of INR 5543 has been processed from our end on 08 Nov 2022. Further, private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to credit the amount into your account. Regards, Yatra Care